Returns
We understand that
there may be times when
you will need to return
an item to us and we
will gladly help with
this. The only thing we
ask is that you obtain a
Return Merchandise
Authorization (RMA)
number first. This helps
us track your return and
ensure that it is
resolved according to
your wishes.
You can return any
unopened items for a
complete refund if the
request is made within
1 year of the
purchase date.
Items must be in
re-sellable condition.
We will refund
you the price you paid
for the items you
return. The original
shipping charge will not
be refunded unless we
made a mistake with your
order. Also, you are
responsible for the
shipping charges to
return the item to us.
Items that have been
opened
and/or not in re-sellable
condition cannot be
returned.
Exchanges
If you wish to
make an exchange, the
fastest way is to simply
re-order the new items
online and then return
the items you do not
want. Please obtain an
RMA first before
returning the unwanted
items.
Defective Items
We will replace
defective items within
one year of the original
purchase date.
